How iGaming Operators Can Use Seasonality and Promotions to Boost Acquisition & Retention.

Seasonality in iGaming isn’t just a buzzword — it’s one of the smartest levers operators can pull to bring players in and keep them coming back. And few moments are as perfect for that as Black Friday, when everyone is already in “treat yourself” mode and actively hunting for the best deals. With the right promos, such as exclusive tournaments or limited-time jackpots, operators can turn that surge in consumer excitement into higher acquisition, deeper engagement, and a serious bump in brand visibility.

Then comes the end-of-year holidays, when people have more free time, more spending intent, and a natural desire for fun during the festivities. Well-crafted holiday promotions, personalized offers, and event-themed experiences can strengthen player loyalty and boost retention long after the decorations are packed away.

In this article, we’ll explore how iGaming operators can tap into Black Friday momentum and the festive holiday season to craft smarter promotions, attract more players, and keep them engaged long after the celebrations end.

Black Friday: Why it Matters for iGaming Platforms.

Black Friday isn’t just a shopping event anymore — it’s a full-blown online stampede, and iGaming platforms feel the tremor in the best possible way. We’re talking revenue spikes of 30–40% for online casino verticals during the Black Friday window, depending on the products you push and how bold your campaigns are. Affiliate and performance channels ride the same wave, with a 20–25% jump in traffic as partners blast out special content and deals. These aren’t tiny bumps on the radar — they’re concentrated, high-intent traffic explosions [Scaleo].

And the story gets even better: industry data shows player engagement jumping around 35% during Black Friday weekend, while affiliate-driven traffic picks up an extra 25% boost. Some casino verticals even touch that 40% revenue spike compared with calmer, non-seasonal periods [Scaleo]. In other words, if your landing pages, onboarding flow, and offer mechanics are in shape, you’re not just getting more sign-ups — you’re catching players right when they’re most ready to take action.

But here’s the twist: Black Friday isn’t only about acquisition — the retention magic comes right after. One report found that Black Friday campaigns helped deliver a 3% increase in monthly casino-conversion rates in November, suggesting these new players aren’t just window-shoppers; they’re actually converting [EGR].

What can iGaming Operators do to Turn Black Friday Into a Power Play?

• Launch a Black Friday themed funnel that actually feels like Black Friday: if there was ever a time to roll out a dedicated landing page with a big, shiny, can’t-miss-it offer, it’s now. Keep the registration flow short and snappy.
• Use activity-based incentives instead of bonus-heavy promos: in Brazil (and other regulated markets), the old “deposit X, get Y” playbook is basically retired, so it’s time to get creative. Missions, streaks, score multipliers, exclusive tournaments - all the fun stuff that rewards engagement, not deposits.
• Prepare exclusive tournaments or leaderboard races: a limited-time tournament or leaderboard race gives players a reason to join, stay, and keep coming back for one more try.
• Give affiliates something to brag about: your partners see a traffic boost of 20–25% on Black Friday, which means they’re hungry for eye-catching creatives and shiny “exclusive” deals to push. Give them good material and they’ll happily funnel that surge straight to you.
• Build a post–Black Friday retention trap (the good kind): you worked hard to bring players in, so don’t let them disappear. A tight 7-day onboarding mission, festive login streak, or early holiday campaign keeps the momentum going long after the discounts fade.

Christmas and Holidays: a Season of iGaming Engagement.

When the calendar flips into late November and beyond, players everywhere seem to press the “play” button a little more often — and spend a little more time doing it. During holiday stretches, the average daily gaming time jumps from around 1.3 hours on a regular weekday to roughly 2.5–3.5 hours [Quantumrun]. In mobile gaming alone, you’ve got a scenario where 70% of users play daily during holiday periods and a surprising 42% engage for over an hour a day in those stretches [Co-op Board Games]. All of which means that, for operators, this holiday window isn’t just “a bit more traffic” — it’s a major spike of attention, time, and opportunity when people are less busy, more relaxed, and more willing to engage.

And it doesn’t stop at time spent — the intent behind engagement shifts too. A survey found that about 80% of players say they play the same amount or more over the holidays, and among mobile players specifically, 57% play daily during this period [E-Marketer]. Meanwhile, consumers overall (not just gamers) show clear signals of spending more on entertainment and leisure during the holiday season. Holiday shopping data show online sales growing significantly and giving big hints about how engaged and active people are in digital channels [Investopedia].

That’s very good news for iGaming operators: more time, more engagement, and more willingness to explore means the holiday season is prime time for acquisition and retention.

How can iGaming Operators Boost Acquisition and Retention During the Holidays?

  • Acquisition: with globally 57% of mobile players playing daily during the holidays and 80% saying they play the same or more, operators can launch holiday-themed welcome experiences knowing there’s a receptive audience [E-Marketer].
  • Retention & Upsell: the “relaxation” mindset (87% of players view gambling during Christmas as leisure) suggests that existing players are more willing to engage in special campaigns, try new verticals or spend more [iGaming Future].
  • Use the time freed-up by holidays: players often have more free time, so engagement tactics like login streaks, holiday missions or cross-vertical challenges (casino + sportsbook) can work particularly well in this period.

InPlaySoft: Turn Seasonal Surges into Real Revenue.

At the end of the day, seasonality isn’t just a calendar — it’s a cheat code. Black Friday, Christmas and New Year’s are moments that practically hand operators an excuse to refresh the experience, speak to players in ways that feel timely, and create campaigns that hit harder than a year-round generic bonus ever could. But to truly turn these seasonal spikes into sustainable growth, you need more than clever promos — you need an iGaming platform that can keep up with the traffic, the creativity, and the pace of opportunity.

That’s exactly where InPlaySoft shines. We build, deliver and maintain scalable, stable and fast-to-market iGaming platform solutions across casino, sportsbook and esports — so operators can move as quickly as the season demands. Thanks to our cloud-first approach, you can scale your platform as much as you want (yes, even during those glorious Black Friday traffic surges). And with zero downtime since we started operating in 2021, you get the kind of reliability that makes your tech team sleep better at night. Plus, our powerful CMS lets you customize absolutely everything — from Black Friday takeovers to Christmas-themed homepages to festive missions with twinkly charm. InPlaySoft gives operators the tech, the speed and the freedom to turn every seasonal moment into a growth moment.